You are using an outdated browser. For a faster, safer browsing experience, upgrade for free today.

Frequently Asked Questions (FAQs)


  • At least 18 years of age
  • Filipino
  • Minimum 2 years driving experience
Our flexible payment options allow for cash jobs. This means you can receive your fare earnings at the end of each trip. Alternatively, for credit card jobs, you will receive payment every week directly to your bank account.
Yes, WeRide takes a maximum of 10% commission.
Yes! We have a lot of part-time drivers on our platform.
Contact us at weride@weride-asia.com
Please click on the buttons below for a step-by-step guide for driving with WeRide.
With insurance, both you and your rider will be adequately protected should an accident happen.
Kindly call your driver to advise that you are going to be late for the scheduled booking. Please note that drivers are allowed to start the trip after 15 minutes of waiting in the pick-up location.
Kindly call your driver to ask for the estimated time of arrival at your pick-up point. Please note that drivers may not be able to respond while driving so please try again if possible. If you can’t still reach the drivers, you can cancel the booking and book using WeRide.
Unfortunately, you can’t change the pick-up location once the ride has been scheduled. We advise you to call your driver and inform him of the new pick-up location that is nearer to the original location.
Please call the driver, if you have to reschedule the ride to check if your new pick-up time is possible. If not, you may rebook again.
If you are a driver, you can cancel three days before the departure and one day for the passenger.
We’re sorry that your experience with a WeRide driver-partner isn’t as expected! As your safety and comfort remain our top priority, please help us to rate the driver immediately after your ride. You have up to 72 hours after your ride to give feedback through the Activity tab in the WeRide app. Once you’ve rated your driver, you’ll be able to describe your experience specifically. We take this feedback very seriously, and it’ll be used to continuously improve WeRide’s service standard to better serve passengers like you.
It is advised that you update your WeRide account to reflect your correct phone number/email address.

An account suspension may be caused by (but not limited to) the following:

  • Frequent cancellations
  • An offense against the driver
  • Creating multiple accounts
  • Misconduct in using the application
  • Outstanding payment from previous rides